Shipping & Delivery
Shipping
Every NMRO object is individually produced before it is shipped.
Once production has been completed and the object has successfully passed its final quality inspection, it is carefully packaged and prepared for dispatch.
You will receive a shipping confirmation email, including tracking information where available, once your order has been dispatched.
Production Times
Production begins only after payment has been successfully confirmed.
Estimated production times are:
| Studio | Estimated production time |
|---|---|
| ST01 · JK | 4–8 weeks |
| ST02 · HD | 2–3 weeks |
| ST03 · TS | 2–3 weeks |
| ST04 · SH | 3–4 weeks |
| ST05 · SP | 4–8 weeks |
Production times are estimates and may vary depending on production capacity, material availability, or other unforeseen circumstances.
Delivery Times
Delivery times vary depending on the destination country and the shipping service selected.
Estimated delivery dates provided by the carrier are indicative only and cannot be guaranteed.
NMRO is not responsible for delays caused by shipping carriers, customs authorities, adverse weather conditions, or other circumstances beyond our reasonable control.
Customs & Import Duties
Orders shipped outside the destination country may be subject to customs duties, import taxes, or other local charges.
These fees are determined by the customs authorities of the destination country and remain the responsibility of the customer unless otherwise stated during checkout.
Shipping Address
Please ensure that your shipping address is complete and accurate before placing your order.
NMRO cannot be held responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.
Failed Deliveries
If an order is returned because delivery could not be completed, NMRO will contact you to arrange a new shipment.
Any additional shipping costs incurred for re-delivery may be the responsibility of the customer.
Contact
For any questions regarding shipping or delivery, please contact:
__________
Email: hello@nmro.studio
Every NMRO object is individually produced, carefully inspected, and shipped only after completing its place within the NMRO Archive.